Adobe Business Catalyst Email

You may have received emails from Adobe Business Catalyst about updating your Content Management System (CMS) password. Please do reset your password, but there is nothing to worry about…

So, what’s Business Catalyst?!

Business Catalyst is the commercial name for the platform that your website is built on – we at Website Success refer to it as eFusion.

This email alerting you to reset your password is real and legitimate, so please do reset it or you will be locked out of the admin section of your website and won’t be able to make changes.

The instructions in case you’ve misplaced them

Occasionally you may be asked for additional identifiable information (DOB):

How to change your Business Catalyst password:

1. Login to any Business Catalyst site which you are an admin user of.

2. Select My Details from the toolbar menu that displays your username (top right).

3. Enter your New Password twice (see image below).

4. Following this, you will be prompted to enter your current (old) password.

5. You will be logged out of the site admin and required to login again using the new password.

Note: If you have both email and administrator access, changing the administrator password automatically updates the email password.

Here’s the background

In a nutshell, your Content Management System (CMS) is Moving.

Adobe Business Catalyst is closing down and we’re in the process of moving your website across to our new, improved platform, eFusion Console.

The functionality available on eFusion Console is more advanced and this really is the ‘next generation’ of CMS platforms, so we’re excited about this change.

We appreciate that you may be concerned about any changes to your website but we can assure you this is a pain free process as far as you’re concerned, and there are only benefits to be had in moving!

Click through to some common questions we’ve been asked.

Next steps

We hope this email has put your mind at rest about the status of your website platform. Website migrations are happening over the next few months, and we will let you know in advance when yours is scheduled.

If you have any other questions regarding the migration please don’t hesitate to contact us otherwise we’ll be in contact to let you know the date for the migration of your website.

Frequently Asked Questions

Can I monitor the progress of the build?

Yes. Once we have the structure of your new site built we'll share a development link with you. This allows you to see the progress of the site as it's put together. It also allows you to see where content needs to be added and test the site before it goes live.

Can you host my email as well?

Yes, we can host the emails of your business on our exchange servers.

Do you provide training on the website?

Once we've built your new website we conduct training on all aspects of administering the site yourself. You can either come into our offices or we can conduct a remote training sessio

How do you design a winning website?

When it comes to design it's a joint effort between you and us:

You need to have clear helpful content, copy and imagery that has clarity and clearly explains how you solve your prospect's problems and display the benefits of your offering (Don't worry if you don't have these assets yet, we're here to lead you).
We design a website that enhances your copywriting, to attract and qualify the right prospect.
We showcase your authority, plus we use social proof elements and credibility elements throughout the site using psychological principles that help build trust to influence your visitors to take action and move them through your sales funnel/process. We call this "Conversion Architecture"
We use a colour palette and images that both matches your brand and appeals to your target market, while designing with layout & hierarchy that is clear & simple to understand and that's easy for your visitors to navigate and take action.

How long does it take to code the website?

Once you have a signed off/provided your design we develop the site on our CMS platform, eFusion Console. Depending on the complexity of the site the bespoke coding with perfect mobile views will take between three and four weeks.

How much do you charge for a coding the website?

We can quote on the coding your approved designs into a live functional, responsive proprietary (eFusion/Shopify) or open-source (Wordpress/Drupal) CMS website after the designs are approved.

A ball-park quote for the coding phase is roughly the same price as the design phase for open-source CMS Platforms and 2/3rds of the price for proprietary CMS Platforms, rising dependant on the amount of pages and length of the pages/volume of content and functional requirements etc.

What about Wordpress?

27% of the internet is run on WordPress. It's certainly not a platform to be ignored and whilst it's not our first choice CMS, it certainly has a place in website development for small business.

Because we have to turn clean HTML into .PHP for WordPress the development takes around 50% longer with the same associated increase in cost.

What about ongoing support?

We provide ongoing support for all of our website development clients It's an essential element for every website as internet technology never stands still, and neither should your business. We provide comprehensive monthly maintenance and support contracts that include an hour of support or more if required (you'll be amazed what we can get done in an hour). We‚Äôre always at the end of the phone or email, ready to help.

What platform do you code your sites on?

We primarily use our own CMS, eFusion Console. We have developed this over time to be, what we believe, the best functioning CMS in the world. eFusion Console gives us the flexibility to turn any design into the website you dreamed of.

Nick Fenmor Collins - Founder

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